The FAQ
How far do you Travel?
Typically within 15 miles from Providence in any direction, but exceptions can be made for an additional fee. Please contact me if you have photography needs outside of this area.
How many photos do we get?
I try to keep my pricing simple, the size of the subject property will typically determine the amount of images. A safe assumption is somewhere between 25 and 40 images unless a specific amount is agreed upon before the shoot.
How do we get our photos?
You will receive a link to your own personal portal, complete with download instructions.
Do you retouch photos?
Basic Lightroom and Photoshop edits will be included. Please contact me for specific requests such as sky replacement, and twilight shoots which can be completed for an additional fee.
Whats your turn around time?
Your download link will be provided within 48 hours unless otherwise stated, with every effort made to have them ready in 24 hours. Video will be dependent on size and scope of the project.
WHo owns the images provided by josh santos rep?
The license provides the client with the limited right to reproduce, publicly display, and distribute the photos only for promotional or advertising purposes directly related to the sale of the subject property. Photos used for any purpose not directly related to the sale of the property must be with the express permission of photographer and the payment of additional fees, unless otherwise agreed to in writing. All photos and rights relating to them, including copyright and ownership rights in the media in which the photos are stored, remain the sole and exclusive property of the Josh Santos REP. For more information please review the Real Estate Photography Agreement provided or request a copy at any time.
What happens if there is bad weather or a need to cancel?
If cancellation or re-scheduling is necessary, it is asked that you do so with a minimum of 24 hours notice, every effort will be made to accommodate re-scheduling. In the event of inclement weather that prevents photography, a new date will be scheduled at the earliest available time without penalty. For safety purposes and the stability of the aircraft, drone photography will be limited to conditions of 15mph winds or less (including wind gusts) at maximum planned altitude, with no rain in the forecast. All drone flights are subject to FAA airspace waivers and approval.